The Human Resources Coordinator will provide a proactive and supportive Human Resources service to all Team members, upholding the hotel goals of employee engagement, guest satisfaction and financial profitability and all Human Resources Key performance Indicators of recruitment, training, retention and administering effective flow of documentation relating to team members.
He / She will assist in developing and implementing initiatives which embrace Wyndham values and ensuring to all team members are treated in a positive, fair and supportive manner throughout their employment.
Takes personal responsibility for ensuring effective flow of all administration including but not limited to Team members’ certificates, file notes, payroll (in the absence of HR Executive), department signature folders, bank letters, opening of new bank accounts.
Takes personal responsibility for ensuring that all team members’ personnel files are up-to-date at all times.
Ensures that up-to-date, correct contact details are recorded in the HRIS SYSTEM for all associates at all times, including email and mobile numbers.
Actively update this information weekly.
Handles the joiners process for all team members to include :
Following up on receiving necessary documents together with the signed offer letter from new hires.
Booking and communicating flights for new hires
Coordinating with housing for room allocations and airport pickups / locals
Communicating with training manager with new arrivals
Entering all new joiners in HRIS SYSTEM upon arrival
Completing all new hire paper work and documentation during onboarding on first day of commencement
Handing out the team members’ handbook, induction plans and job descriptions to new joiners
Collects team member passport for PRO to start residence visa process
Updates the new hire tracking sheet
Coordinates uniform measurements
Distributes of name tags, hotels IDs and locker keys
Opens a salary ban account
Administers the team member’s birthday celebrations including birthday cards, gift, daily and monthly announcements.
Proactively engages and bonds with team members in all departments and use the information to come up with innovative and effective ideas for associate relations, retention and benefits.
Responds to any bus transportation related feedback and liaises with housing team when necessary.
Takes full ownership for all flight bookings for vacations. Ensures cost effective tickets are secured and hotel resources are not wasted.
Conducts bi-monthly locker inspections together with Housekeeping and security
Arranges transportation for medical, occupational health cards, trainings, social events and any other HR related trips.
Executes ideas together with the Human Resources Team but take lead in ensuring the projects reach completion.
Ensures that all team members files are kept up-to-date at all times and that filing is done weekly in order to comply with the HR standards.
Supports the HR team with any courier requests.
Is able to work in multicultural team
Ensures that you dine in the Associate restaurant at least three times a week and provide HR Leader on property feedback.
Supports WeCom with quarterly People, Community and Sustainability engagement events
Ensures 100% compliance with all mandatory training
Any together duties directed by the DHR.
SKILLS & COMPETENCIES
Ability to work under pressure
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience.
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on their behalf.
I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving as the management company and will not be the actual employer.
EXPERIENCE, CERTIFICATION & EDUCATION
Ideally a diploma / degree in HR
2 / 3 years’ Experience in a 4 / 5 - star hotel
Ideally 1 to 2 years in a similar position.