Main Purpose of the Job : The medical delegate is responsible for the ethical detailing of Nestlé Infant Nutrition products in assigned territory by clearly communicating to medical / paramedical contacts accurate information about these products, their features and benefits and their appropriate use whenever mothers are unable or choose not to breastfeed their babies, and within guidelines as set by NME Nutrition in compliance with WHO International Code of Marketing of Breast-
Milk substitutes, Nestlé Instructions and local country codes. Key Outputs :
Promote Nestlé’s belief that Breastfeeding is Best for Babies and that Breastfeeding is recommendable over all other feeding alternatives for infants;
Provide reliable information on infant nutrition and infant feeding practices for medical / paramedical contacts in areas that interest or affect them in their regular practice, according to current cycle detailing objectives and materials, becoming a reference advisor on these topics;
Participate in the organization and running of on Product Knowledge, Nutrition or related topics medical / paramedical scientific meetings including their sponsorship meeting, guest lecturer invitation;
Identify and maintain relevant information on all contacts in assigned territory via master list, including classification on interest and importance, and by regular call cards completion;
Monitor and report to the Medical Field Manager on activities of our competitors including new competitor products, communication strategies, etc.;
Maintain proper records and registers of all correspondence and actions undertaken in daily activities;
Ensure strict adherence and compliance on all activities undertaken to the WHO International Code of Marketing of Breast-
Milk substitutes and Nestle Instructions and local country codes;
Comply with Nestlé’s strictest requirements that they will not seek contact with, or give advice to pregnant women, or mothers of infants and young children regarding Infant Formula in their business capacity.
Measurements / Performance Indicators : As per PMS. Key Relationships Internal to Nestlé Group : (shared / conflicting interests) :
Field Operation Team
Performance Development Team
Key Relationships External to Nestlé Group (shared / conflicting interests) :
Contacts (medical / paramedical) and KOL's
Local government bodies e.g. Ministry of Health
Distributors and suppliers
Key Experiences : What experiences are key to success in this job?
Education : Bachelor of Pharmaceutical Science / Medicine / Nutrition / Biology
Prior experience as a Medical Delegate is desirable.
Knowledge : Nestlé Corporate / Functional / Market / Business / Organizational : What specific organizational information should the incumbent have to be effective in their role?
Core knowledge of the 10 Nestlé Corporate Business Principles and expert knowledge in our areas of responsibility (mandatory).
Complete understanding of the WHO Code, Code Management System for Nestlé Middle East and Nestlé Instructions.
Expertise in Nestlé Nutrition Product Knowledge, and in Infant Nutrition in general.
In-depth knowledge of WHO International Code of Marketing of Breast-Milk substitutes and Nestle Instructions and local country codes.
Nestlé Leadership Framework : These are the leadership behaviors required as defined by the position level of the role.
Understand the Business Environment
Practice What You Preach
Other Personal Qualities : Other personal attributes not reflected in the NLF that will enable success.
Ability to work independently
Excellent Interpersonal skills
Ability to build engagement & commitment (via Influencing)
Fluency in Arabic and English
Basic computer skills