Administration Officer - Internal Audit
Qatar Airways
Middle East, Qatar, Doha
منذ 53 يوم

About the Role :

Provides administrative support to the Department in the processing and coordinating of all routine audits, thus assisting in enhancing the efficiency of various existing work functions including handling of confidential and sensitive issues.

Presents a critical link between the Internal Audit Management and all stakeholders and will coordinate all daily operational activities, escalating contract variance issues to the SVP and Senior Managers for corrective action.

To effectively support the preparation of reports and handled special projects related to the activities of the department as may be required from time to time.

Key responsibilities of the role :


  • To act as first point of Internal Audit contact for incoming queries from external and internal stakeholders by providing timely and high quality administration support in drafting or dealing with confidential correspondences.
  • Support the SVP and Senior Managers with administration, and overall office management ensuring smooth and effective day-
  • to-day operations of the division. Provide all administration, logistics and executive secretarial support to SVP, SMIA and the team.

  • Provide necessary confidential administrative support including preparing meeting materials, reports, and minutes of meeting and distribute as required.
  • Independently manage and perform administrative tasks based on set procedures.

  • To make travel and hotel accommodation arrangements in line with agreed guideline and procedures.
  • Assist SVP in developing, tracking and coordinating QR projects and departmental goals. Assist and support SVP in key projects assigned by GCEO.
  • Ensure excellent follow through on all projects through completion.

  • Consolidate and maintain database of recent and ongoing audits, updated the trackers on a regular basis.
  • Manage and perform administrative tasks based on set procedures, establish and maintain efficient office administration procedures (including filing of all departmental communication -
  • documents, faxes, mails and administration of department library) that ensure the effective processing of the workloads.

    Updates and provides historical reference by developing and utilizing filing and retrieval systems by arranging and purging data.

  • Responsible in ensuring that the structure, standards, processed and tools as defined by the company are in place and maintained.
  • Maintain and administer the recommendations tracking.
  • Generate business documentation, including report writing, presentation creation and spreadsheets as required, ensure preparation of PowerPoint presentations, drafting of letters, management of databases, file management.
  • Ensure accurate and relevant information are maintained and available to the division head as required.
  • Update of new joiners info into the system / hierarchy changes according to the shift patterns and coordinating with HR Employees Services.
  • Process various purchase orders (e.g. stationeries, toners, pantry items) as required by the assigned section.
  • Handling all HR issues, like raising SRFs, coordinating with HR on recruitment issues, promotions, probation reports, new staff orientation and induction to the department.
  • Also coordinating with HR services : leave section for staff queries on leave, hierarchy level changes, compassionate leave, sick / unpaid and emergency leave.

  • Processing online CMCs required for the department and follow up.
  • Development

  • Take responsibility for own ongoing personal development and growth of expertise, that contributes to Internal Audit division.
  • Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries.
  • Train Qatari staff in the duties above.
  • Perform other department duties related to his / her position as directed by the Head of the Department.
  • Operational Safety

  • Ensure full awareness of work health and safety requirements and expectations in order to minimise health and safety risks for self and colleagues.
  • Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operation to guarantee employee safety, security, legislative compliance, delivery of high quality service with a responsible environmental attitude
  • Take a direct and personal interest in reported injuries, incidents, near misses and hazards to ensure that appropriate reporting, investigation and response is being achieved.
  • About You : Qualifications :

    Qualifications : Essential


  • Bachelors Degree or equivalent
  • Previous Experience : Essential


  • Experienced - minimum 4 years of job-related experience required
  • Job Specific Skills : Essential


  • Self-motivated and highly organised.
  • Strong knowledge of secretarial and administrative procedures.
  • Strong knowledge of Microsoft Office including Word, Excel, Power point and Outlook.
  • The ability to meet deadlines, including production work to an agreed timetable.
  • Reliability and Confidentiality.
  • Initiative, commitment and enthusiasm.
  • Attention to detail.
  • Good fluency in both written and oral English and good communication skills.
  • Good interpersonal skills.
  • Excellent telephone etiquette.
  • Excellent customer service orientation.
  • Excellent organizing and planning multitasking, prioritising.
  • Typing skills averaging 50 wpm.
  • The role holder must uphold the highest levels of integrity and confidentiality.
  • Preferred

  • Knowledge of database systems including MS Access.
  • Working knowledge of Global distribution systems.
  • قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب