Reservation Agent ( Arabic Speaker )- Crowne Plaza Doha
Intercontinental Hotels Group
Qatar
منذ 34 يوم

At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you comein. When you are part of the Crowne Plaza Hotels & Resorts brand you’remore than just a job title.

At Crowne Plaza we look for people who are dynamic, confident andambitious; people who excel in their role and help our guests succeed too.

Join us as a Reservation Agent in Crowne Plaza, Doha .You’llhave ambition, talent and obviously, some key skills. Because, for this vitalrole, we’re looking for someone who Utilize specialist skills to perform highest level service to customers.

In return for your hard work, you can look forward to ahighly competitive salary and benefits package including include specificbenefits .

What’s more, because your career will be as unique as you are, we’llgive you all the tailored support you need to make a great start, be involvedand grow.

And because the Crowne Plaza Hotels & Resorts brand belongs tothe IHG® family of brands, you’ll also benefit from all of theopportunities that come from being part of a successful, global hospitalitycompany with over 4800 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion toCrowne Plaza and IHG and we’ll make sure you’ll have room to be yourself.

Findout more about joining us today by going to careers.ihg.com

THE LOCATION :

Crowne Plaza® Doha The Business Park is 378 stylish rooms and suites, withsix restaurants and bars : Aramede -an Arabic -

Mediterranean all day dining theatre, Rodizio - fine Churrascaria dining, Misturado - a Brazilian bar, Savor - an elegant lounge, Liquidity -

a lively rooftop pool bar and relaxin privacy at the Executive Lounge .the five star business hotel in Qatarplaces you in the heart of one of Doha's key business districts, close to majorbanks and firms.

It is just a 15-minute drive by car or complimentary shuttlefrom Doha's Hamad International Airport.

From a 24-hour Business Center to a Spa and FitnessCenter, our flexible amenities and free internet are designed to keep youfeeling creative and energized.

Just around the corner is the Corniche, greatfor evening or morning walks, and for more cultural experience, visit therenowned Souq Waqif or The Museum of Islamic Art.

For a long term stay at Crowne Plaza® Doha - TheBusiness Park , we also have well appointed residences featuring oneor two bedroom apartment style suites, with the convenience and service of afive star hotel.

Duties and Responsibilities

1.·Sell the hotel products and services usingup-selling and suggestive selling techniques

  • Promote the Hotel’s (and IHG generally)products and services
  • Maintain a high level of product and serviceknowledge about all IHG Hotels in your region
  • Develop and maintain a regular pattern ofsales calls
  • Prepare and execute action plans whichincrease reservation sales and associated business
  • Record and process reservations made byphone / fax / email
  • Accept wait list reservations
  • Process amendments to reservations such asextensions, early departures, etc
  • Manage no show reservations byinvestigation and recording of same
  • Record special billing arrangements forgroups and conventions
  • Liaise with Front Office Manager or FinanceManager for all reservations requiring credit approval
  • Maintain knowledge of special rates / offers / promotions
  • Monitor reservation levels and informManagers of current and future occupancy rates
  • Prepare reports as requested (e.g. to travelagents, business houses etc)
  • Prepare reservation sales reports
  • Qualifications

    قدِّم طلب ترشيحك
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    بريدي الالكتروني
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