System Analyst
Interactive Manpower Solutions Private Limited
Qatar
منذ 6 يوم

•Provide first level of internal support to the WMS super users, other operators and customer

•Resolving day to day user issues (only reverting to L2 support desk if requirement is outside normal operational issues)

•Documenting and logging all support issues

•Perform testing on bug or Issues

•Generate and modify reports on an ODBC complaint tools (BIRT, SSRS, Crystal Reports, etc.)

•Develop New integration using RAMP with other applications (internal or external (customer) applications)

•Maintain and monitor RAMP Systems

•Gain a firm understanding of the operational process currently being followed in the daily operations

•Support the management in production of key performance indicators generated from business applications

•Maintain and monitor SQL database

•Maintain and monitor Backup of WMS application and DB

•12 Provide first level of Support to OMS application

•Comply with ISO 270001

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