The waiter / waitress is responsible for delivering great service to all guests, being knowledgeable and professional in doing so.
Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
Have an extensive knowledge of the menu’s and other F&B outlets.
Serving in either conference rooms or F&B outlets if required.
Taking orders from the guests, explaining the menu and advising the guest on their decision making.
Liaising with management for advice if required.
Communicating with the kitchen about the orders and being very clear about special wishes of guests.
Consistently upsell of food and beverages and making guests aware of promotions.
If necessary preparing orders like drinks and preparing snacks, bread.
Serving at parties and reception if required.
Dealing with the payments and doing closure paperwork if required.
Serving the guests with all food and beverage requirements during their stay in an attentive and efficient way.
Taking reservations, in corporation with the supervisor and hostess / host if necessary because of special requests of the guest.
Responsible for cleaning tasks during and after service.
Making sure that all the guest areas look immaculate.
Attend departmental meetings if required.
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner.
I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham is serving only as the recruiter and will not be my actual employer.
Field Knowledge. The waiter or waitress must have a good knowledge of the menu and what the foods contain.
Physical Strength. The person with this job should be able to spend very long periods of time on their feet. To have high strength and stamina levels.
High dexterity and quick reflexes are also a must.
Customer Service Skills. This professional must have highly developed communication and interpersonal skills; as well as be able to quickly establish a positive rapport with the customers.
He must be friendly and able to maintain amiability regardless of the situation. He must possess a certain measure of tact and courtesy, and a great measure of self-
restraint in every situation.
Attention to details. Quick thinking and superior attention to details are also mandatory for performing the job. It is also necessary to have the ability to do basic math.
And to pay attention to calculating the checks correctly. This professional must also be careful to take orders correctly and to bring to the table all that customers have requested.