Jaidah Group is looking for a Sales Supervisor in its GM Parts department. Main responsibility is to supervise the activities of the Counter Parts Sales Consultants, plan and carry out sales activities and develop and maintain relationships with customers.
Automotive - GM Parts
ESSENTIAL DUTIES & RESPONSIBILITIES
Monitor the activities of the Sales team and assign work as appropriate
Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service
Assess the performance of the Sales team and facilitate their development by providing opportunities for training and development.
Monitor sales discounts according to department limit and company policy.
Provide quotations and estimates within the time frame
Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services
Research the availability of certain parts, either within the retail facility or from other sources as necessary
Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.
Work with other Department personnel in order to assist them with parts information as required.
Perform other duties as assigned by the Parts Manager.
Bachelor’s Degree in any discipline
Automotive parts sales experience in supervisory role preferably in a dealership.
Knowledge in Parts Catalog is a must and parts product handling a plus.
General understanding of automotive systems
Awareness of safety policies and procedures
SKILLS & ABILITIES
Ability to use inventory information on a computer screen and can locate parts by checking parts numbers and locating them in the bins.
Willingness to initiate calls to customers to give and receive information.
Ability to effectively communicate with all other departments in the retail facility.
Is able to work independently, managing his or her time and work flow.
Computer skills Microsoft Office / Inventory systems
Manage Relationships & Diversity
Analysis & Problem Solving
Learning and Self-Development
Communicate with Others
Planning & Organizing
Manage & Develop People (if applicable)