About You :
As a Lead MRO Systems Specialist . you will be required to deliver changes to the Technical MRO system for managing aircraft maintenance.
You will also be responsible for the efficient roll out and testing of the system changes. You will also document business system requirements in a designated business stream of the MRO system in collaboration with technical business subject matter experts.
You will also perform data analysis for purpose of cleaning and moving data to the new system.
2. ACCOUNTABILITIES : Operational
You will be required to : -
Lead workshops with subject matter experts within a business stream of the Technical MRO project for purpose of establishing and documenting system requirements and business processes.
Executes system implementation within identified streams including reference data capture and data Migration requirements.
Executes test plans on the delivered system for purpose of user acceptance sign off.
Analyze system implementation and usage to ensure ongoing compliance to designed business Processes.
Write end user training material required for the implementation and ongoing usage of the systems.
Assist the Line Manager in rewriting of Standard Operating Procedures and Technical Procedures Manual by providing functional knowledge of the MRO system and related processes.
Perform ongoing extraction and analysis of data for purpose of management information reporting and KPIs.
Prepare Business Case for identified system changes. Ensure system changes lead to timely, accurate and complete processing of maintenance data within the overall objective of the department.
Identify areas where MRO system enhancements / development are needed and initiate actions to get internal stake-holder buy-in.
Investigate findings of internal and external system quality audits to ensure effective and timely closure of corrective and preventive actions and identify risks in a timely manner.
Maintain close liaison with subject matter experts of the relevant business stream and IT team in order to ensure all system requirements are implemented correctly
Keep abreast with any market trends and developments
Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries, including support of the Qatar Airways Special Assistance Program.
About Your Job : Qualifications :
Qualifications : Essential
Relevant College or University qualification to min Bachelor's level
Previous Experience : Essential
Minimum 7 years relevant experience
Extensive experience in usage and support of mission critical systems, especially in the Aircraft Maintenance domain.
Working experience in MRO systems.
Job Specific Skills : Essential
Sound knowledge in Aircraft Maintenance Systems domain.
Highly developed planning, analytical and problem solving skills.
Understanding of key stakeholder functions.
Excellent interpersonal, communication and stakeholder management skills in a multicultural setting.