At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you comein. When you are part of the Crowne Plaza Hotels & Resorts brand you’remore than just a job title.
At Crowne Plaza we look for people who are dynamic, confident andambitious; people who excel in their role and help our guests succeed too.
Join us as a Front Desk Agent in Crowne Plaza, Doha .You’llhave ambition, talent and obviously, some key skills. Because, for this vitalrole, we’re looking for someone who Utilize specialist skills to perform highest level service to customers.
In return for your hard work, you can look forward to ahighly competitive salary and benefits package including include specificbenefits .
What’s more, because your career will be as unique as you are, we’llgive you all the tailored support you need to make a great start, be involvedand grow.
And because the Crowne Plaza Hotels & Resorts brand belongs tothe IHG® family of brands, you’ll also benefit from all of theopportunities that come from being part of a successful, global hospitalitycompany with over 4800 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion toCrowne Plaza and IHG and we’ll make sure you’ll have room to be yourself.
Findout more about joining us today by going to careers.ihg.com
THE LOCATION :
Crowne Plaza® Doha The Business Park is 378 stylish rooms and suites, withsix restaurants and bars : Aramede -an Arabic -
Mediterranean all day dining theatre, Rodizio - fine Churrascaria dining, Misturado - a Brazilian bar, Savor - an elegant lounge, Liquidity -
a lively rooftop pool bar and relaxin privacy at the Executive Lounge .the five star business hotel in Qatarplaces you in the heart of one of Doha's key business districts, close to majorbanks and firms.
It is just a 15-minute drive by car or complimentary shuttlefrom Doha's Hamad International Airport.
From a 24-hour Business Center to a Spa and FitnessCenter, our flexible amenities and free internet are designed to keep youfeeling creative and energized.
Just around the corner is the Corniche, greatfor evening or morning walks, and for more cultural experience, visit therenowned Souq Waqif or The Museum of Islamic Art.
For a long term stay at Crowne Plaza® Doha - TheBusiness Park , we also have well appointed residences featuring oneor two bedroom apartment style suites, with the convenience and service of afive star hotel.
Duties and Responsibilities
1.To welcome andregister guests in a hospitable and efficient manner.
2.Assist guestswith queries.
3.Sell hotelservices as appropriate to generate increased revenue.
4.Ensure securityof cash and safe deposits, keys and floats.
5.Taking messagesfor management and guests efficiently.
6.Checking guestsout, handling credit cards, ledger payments, cheque and cash according to laiddown procedures.
7.To balance allpayment methods and floats with daily banking before going off shift.
8.Ensure receptionarea / foyer and back office is kept clean and tidy
9.Provide anefficient handover.
10.Ensure regular guest information is kept up to date.
11.Report guest feedback to relevant personnel.
12.Abide by relevant fire and health and safetyprocedures.
13.Carry out guests business requests, i.e. faxing,photocopying.
14.Assist reservations as requested.
15.Assist the nightshift as requested.
16.Ensure daily GSTS card quota is achieved.