Vice President Cargo Corporate Services
Qatar Airways
Middle East, Qatar, Doha
منذ 14 يوم

About your Job :

In this role you will develop the policies of the division congruent to the strategy of Cargo in conjunction with the department objectives and oversee the effective implementation of Quality Management System in Cargo.

Accordingly, you will ensure that all external regulatory requirements are complied with, and internal corporate policies and procedures are adhered to by all business units within Cargo.

You will also have to direct and control all functional support activities of the division from an effective implementation of industry e-

initiatives, adherence to mandatory training, management of Cargo- related contracts, budget performance, administrative support, formulation of commercial policies and procedures for efficient and effective processes.

Your main accountabilites will be :

  • Collaborate with other department heads intra / inter Cargo to design and control an efficient and effective Quality Management System.
  • Develop a leading approach to the design, operation, control, optimization and intensification of all human and systemic processes within cargo.
  • Direct the design, planning and implementation of cargo-specific training programs aligned with policy and compliance requirements, in coordination with the Talent Development Team.
  • Design and execute a globally consistent revenue accounting process and develop a multi-year comprehensive plan that outlines how technology should be used to meet Cargo business goals.
  • About you :

  • You hold a University Degree or equivalent preferably in a commercially oriented field such as Business, Economics, Sales and Marketing or Finance;
  • you have minimum 10+ years of relevant experience in a range of key commercial functions with a cargo airline or freight forwarder environment, managing large and diverse work groups preferably in a customer service environment with experience of major technology deliveries preferably in e-commerce.

    You also have detailed understanding of the airline cargo value chain, of modern contact centre practices and of other quality programs.

  • You have proven senior influencing and relationship management skills, ability to drive through change, managing and empowering people;
  • you are a strategic thinker and change agent.

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