The Spa Therapist will contribute to the performance of the hotel by providing and maintaining the highest standard of personal appearance, hygiene and customer service and offering quality treatments and in depth knowledge and advising in respect of spa procedures and products.
Is on time on your shift, prompt with each appointment and performs services within the appropriate time allotted for the service.
Provides consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
Informs and educates effectively our guests about specific wellness concerns.
Is flexible with schedule and supporting the needs of the spa.
Cares properly for equipment and uses proper amounts of products to assist with cost controls
Has complete knowledge and understanding of all services and products offered.
Performs prep work, properly clean and restock room as required
Communicates to management any and all occurrences involving staff and guests in the spa that require attention.
Actively promotes the spa, treatments, services as well as programs, promotions and / or discounts available.
Handles guests’ questions and concerns professionally and courteously.
Possesses the ability to work without direct supervision.
Maintains a positive attitude and contributes toward a quality work environment.
Attends regularly training and staff meetings for the spa.
Knowledgeable of all spa treatments
Ensures the treatment room is set at all times prior the customer arrival.
Ensures that all products used are kept to the manufacturer specification.
Is able to work in a multicultural environment.
In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on behalf of the owner.
I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving only as the recruiter and will not be my actual employer.
Minimum of 2 years experience in the same post in a hotel industry
with GCC experience is an advantage