Security Supervisor - Wyndham Doha West Bay
Wyndham Hotels & Resorts
Doha, Ad Dawhah, Qatar
منذ 9 يوم

The security supervisor will be reporting to the security Manager and responsible for the safety and security of all guests, team members, visitors and contractors in the hotel.

He / she will maintain the safety and security in the hotel premises and oversees the security team. KEY RESPONSIBILITIES

  • Maintains all documents and key systems in the department
  • Recommends improvements in surveillance, security and fire systems.
  • Reviews, quickly and thoroughly any incidents with the intention of preventing re-occurrences
  • With the assistance of the Security Manager, trains and supervises the security team
  • Organizes the work schedules and ensures that all policies are followed
  • Conducts regular briefings with the security team
  • Reports any maintenance problems, safety hazards, accidents or injuries within the hotel.
  • Assists the HR team in the case of investigation within the team members
  • Escorts unwelcome visitors in a professional manners.
  • Constant vigilance of hotel operations and premises
  • Ensures the overall safety and security of the hotel guests, staffs and hotel premises
  • Acts as a member of the emergency response team, in case of fire, accident, safety concerns and calls for medical assistance.
  • Conducts departmental key control audits and maintain key control records
  • Maintain computer records of all actions in a daily activity report
  • Assists guests regarding hotel facilities in an informative and helpful way
  • Monitors the arrival and departure of visitors and contractors / suppliers
  • Controls access and parking within the hotel
  • Answers of telephone calls to the security desk in a polite and helpful manner.
  • Manages all lost property handed in and undertaking to return it to its rightful owner whenever possible.
  • Monitors the CCTV system accordingly
  • Willing to work in a multi-cultural environment.
  • Leadership

  • Maintaining a business environment based on the Code of Conduct and Company Vision
  • Maintain and enhance the open door policy to all team members providing advice and guidance when needed in regards to their issues or concerns and / or grievances.
  • Human Resources

  • Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties.
  • E.g. AES, Success Matters, Probation reviews etc.

  • Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers are positively encouraged
  • Assist the Security Manager in controlling the LTO, Absence and Payroll in your department in conjunction with the HR Leader on property.
  • Ensure that you dine in the Team Member restaurant at least three times a week and provide HR Leader on property feedback
  • Support WeCom with quarterly People, Community and Sustainability engagement events.
  • Communication

  • To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
  • Conducted documented 121’s with all direct reports
  • Share all relevant information with Security Manager & HR leader in 121’s.
  • Finance

  • Plan and track departmental holidays and lieu days as per the needs of the business.
  • SKILLS & COMPETENCIES

  • Good communication skills
  • Critical thinking skills
  • Attention to detail
  • Must be able to observe situations and make appropriate response
  • Ability to work well under pressure in a fast paced environment
  • Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience.

    Employment Disclaimer In some locations around the world, Wyndham Hotels & Resorts manages hotel properties on behalf of a third party owner.

    At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotels & Resorts performs recruiting and hiring functions on their behalf.

    I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotels & Resorts where Wyndham Hotels & Resorts is serving as the management company and will not be the actual employer.

    EXPERIENCE, CERTIFICATION & EDUCATION

  • A minimum of two years in a similar role in a branded hotel
  • Computer literate
  • Degree / Diploma in a related discipline preferred
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