QR17013 - Senior Ticketing Agent Qatar Airways Doha Organisation : Qatar Airways Job Function : Commercial Division : Commercial (Division) Employment Type : Full Time -
Permanent City : Middle East Qatar Doha Last date of application : 31-Oct-2018 Qatar Airways Welcome to a world where ambitions fly high.
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.
Department : The Senior Ticketing Agent role is a requirement within the Doha Sales team based in Doha, Qatar.
In this role your core responsibilities include creating reservations, quoting fares and issuing of tickets.
You will serve customers professionally through telephone or in person to achieve customer satisfaction and generate revenue.
In addition, you will liaise with all airline personnel to ensure maximum support to passengers and immediate attention to queries relating to clearance and dispute of ADM’s, special handling requests and other issues.
About You : You will have a relevant Tertiary, Trade or Vocational qualification with at least 3 years having worked in a Customer service role in an Airline, Travel, Hospitality or Hotel.
Experience working in the Gulf market and the ability to communicate in written and spoken English and Arabic language is an advantage.
You will have good computer and mathematical skills, fair knowledge of world Geography and relationship building ability.
You must also have knowledge of IATA BSP ticketing and have attended Airline Basic Tariff course / s.
Note : you will be required to attach the following : 1.
Resume / CV 2.
Copy of Highest Educational Certificate 3.
Copy of Training Certificates