Front Office Manager
MINOR HOTELS
Doha, Qatar
منذ 11 يوم

Company Description

Welcome to Banana Island Resort Doha by Anantara - a paradise sanctuary which respects local culture by offering an alcohol-

free environment. A breath-taking island resort, Banana Island is the Middle East’s first and only wellness retreat in a resort setting, privileged by a botanical garden, 800 metres of pristine private beach and spa menus ranging from ancient to innovative.

Discover abundant ways to rejuvenate, revel in romance or embark on unforgettable holidays with family and friends. Take advantage of surf pools, a fully equipped diving centre with extensive water sports rentals, putting golf and more.

Luxuriate in extensive facilities including a VIP cinema, bowling alley and diverse dining concepts for a revitalising escape from it all.

Job Description

You will oversee the day-to-day operations of the Front Office, maintaining Front Office and brand standards and maximizing the quality level of products and services to achieve the highest guest satisfaction.

This will include managing the performance of the team members : designing, implementing and monitoring the impact of training (including IT systems and guest service procedures) for all Front Office team members, capturing and implementing best current practice SOPs relating to Front Office operation.

Manage the functioning of all departmental team members, facilities, sales and costs, to ensure maximum departmental profit.

Drive the implementation of all sales and promotional programmes of the property, taking personal responsibility for driving upselling and ensuring the team has the most up to date knowledge of the property.

Qualifications

  • College degree in hotel management or related field
  • Previous experience in a Front Office management role
  • Strong commercial / business acumen
  • Passion for leadership
  • Fluent in English and Arabic - both spoken and written
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    قدِّم
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