Heavy Equipment technicians are cross-trained for the range of functions related to heavy equipment service and repairs mechanical, hydraulic, electronic, electrical, transmission and air-
conditioning systems. Scope of work may relate to oil & air / fuel filter change, brake and clutch, steering, carburettor, wheel alignment, transmission, radiator, fluids etc.
DIVISION / DEPT
HEAVY EQUIPMENT - SERVICE
ESSENTIAL DUTIES & RESPONSIBILITIES
Analyze work orders (Job Cards) carefully to understand the equipment’s condition, the accuracy of the diagnosis, and labor time agreed.
Ask the Service Supervisor for clarification if a work order is not clear or seems incorrect.
Determine which parts and tools will be required for a given repair or service and ensure their availability.
Inform the Service Supervisor if additional parts need to be ordered.
Complete routine services and repairs on equipment within the assigned timeframes.
Document completed work orders to include the repairs conducted, the parts required and the labour involved.
Document any other vehicle problems noted during servicing and document any additional repairs to be completed, the parts required, and the labor to be charged in order to gain customer approval on work order and service checklists.
Interact directly with customers to explain vehicle problems and steps taken to correct the problems as needed.
Document additional services or repairs conducted on vehicles.
Ensure the security of all inventories and monitor the quality of parts.
Undertake additional related responsibilities as required.
Related Diploma or certificate from Technical School or Training Institution
Work experience in a Komatsu dealership service outlet conducting routine services on heavy equipment.
Technical knowledge of various service requirements and diagnosis of issues one or more of the following automotive disciplines : mechanical, electronic, electrical, transmission, air-
SKILLS & ABILITIES
Well-organized and systematic
Technically competent with ability to diagnose / troubleshoot heavy equipment issues
Ability to read and interpret work orders
Good communication skills
Good customer service skills
Manage Relationships & Diversity
Analysis & Problem Solving
Learning and Self-Development
Communicate with Others
Planning & Organizing
Manage & Develop People (if applicable)
If you feel you display these attributes and have the required experience, please send us your CV to jobs jaidah.com.qa