Category : Defense
Industry : Defense / Aero
City / Country : Doha, Qatar
Location : Doha
In-charge to provide daily technical support to our customers for all tactical radios.
Provide on the job training for installation, integration, operation and maintenance with required support.
Collaborate with the customers and maintain high level of confidence.
Be attuned to customers, maintain good relations between customer and client and be proactive in reporting risks of dissatisfaction.
Build and strengthen local relationship with customer's team as well as other local and projects stakeholders.
Keep up to date the installed tactical radios data base in Qatar.
Consolidate operational data (OLM / ILM failures, stock level, reliability, etc.).
Reporting to customer and client's team.
Report end user / customer's needs to projects stakeholders.
Help the program to build proposals and action plans.
Identify and carry out actions to push the development of services and strengthen the business.