About Your Job :
You will be responsible for supporting administrative task of permit team and providing customers with a swift, efficient and friendly service with regards to processing new permit applications, renewals and refunds.
You will also maintain the integrity of the service whilst minimizing the time lag between applications and the issuance of new permits and the start of sales , with consistency delivering exceptional customer service.
About You :
To be successful in this role, you should have relevant Vocational, Tertiary or Trade qualification with minimum of 3 years of relevant administrative experience in a customer-
facing environment. It is essential that you have excellent spoken and written English, strong administrative skills, exceptional customer service skills over the phone and in person, both for internal and external customers and with strong sense of urgency and problem solving skills.