Senior Crew Controller
Qatar Airways
Middle East, Qatar, Doha
منذ 12 يوم

About Your Job :

The is the senior officer on duty within the Crew Control shift team. Working within the Integrated Control Centre (IOC), they are responsible for ensuring flight coverage and operational compliance <48 hour prior to flight report time.

They are responsible for making crew changes required to ensure minimum disruption to the operational program. The role involves 24 / 7 shift work and requires regular liaison and professional interaction with Flight Crew and Cabin Crew, the IOC team and Flight operations management.

Specific accountabilities include :

  • Maintaining crew regulatory compliance in line with QCAA regulations
  • Ensuring the Crew Control team assign the correct crew complement to each flight
  • Ensuring compliance with crew APIS / APP programs
  • Monitoring operational status and preparing contingency plans when necessary
  • Actively participate and cooperate in disruption recovery strategies of IOC
  • Ensuring crew are notified of duty changes at appropriate times in a professional and courteous manner
  • About You :

    To be effective in this role, you will need a Bachelors Degree or equivalent combined with five years of job-related experience.

    You will need high-level problem-solving skills, the ability to perform well under pressure and strong English communication skills, both written and spoken.

    You must have a detailed knowledge of regulatory requirements, especially Flight Time Limitations and Training. Key to your success is an ability to mentor and coach staff and foster effective teamwork.

    Previous experience with an EASA Compliant Airline and detailed knowledge of EASA Flight Time Limitations would be well regarded.

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