Cigar Sommelier - Waldorf Astoria Lusail Doha
Hilton
Doha, Qatar
منذ 5 يوم

What will I be doing :

What will I be doing?

  • Develop a sustainable cigar program.
  • Create a PAR stock based on the cigar program and guest preferences.
  • Create a relationship with suppliers (cigars / beverage) to create theme nights & promotions based on cigars.
  • Build a cigar aficionado database.
  • Assist in maintaining and improving the Cigar lounge standards of service in selling and serving the Cigars.
  • Ensure the cigar list is up to date at all times with correct vintages. Able to pair and suggest cigars / wines / spirits that will complement the menu items.
  • Check all cigar deliveries and store them properly in the humidor.
  • Ensure the cleanliness and orderliness of the humidor at all times.
  • Assist guests with their cigar selection and upsell with wines / spirits.
  • Perform other service duties on the request of the General Manager of Food & Beverage, cigar presentation and trainings at daily briefings.
  • Assist in all cigar stocktakes ensuring that all are accounted.
  • Have a thorough knowledge of the Cigar, Food and Beverage menu that is served in the Cigar lounge and all Waldorf Astoria Lusail venues.
  • Serve food and beverage in Cigar areas and clear the tables and keep the area ready for the next guest service.
  • To actively train staff in cigar knowledge, upselling and pairing.
  • Ensure that all tobacco items served are recorded in the manner detailed.
  • Display professional salesmanship and positive sales techniques at all times.
  • Maintain a good working relationship with all colleagues throughout the hotel.
  • Attend departmental briefings and meetings as required.
  • Uphold good housekeeping practices, ensuring a safe, clean, tidy and pleasant working environment.
  • Ensure the proper care and security of guest items, company equipment, stock, furniture and fixtures, reporting any malfunctions to the Manager on duty immediately.
  • Pass information which is beneficial to the team so that the Guest Profile’ can be maintained in relation to favourite wines / spirits and cigar vintages.
  • Assist in keeping operating costs to a minimum by efficient and responsible use of resources such as glassware and other equipment.
  • Comply with all company policies and procedures.
  • Comply with statutory requirements regarding the work place such as employment law, health and safety, hygiene, fire prevention.
  • What are we looking for?

    A Sommelier serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :

  • Excellent grooming standards
  • Excellent communication skills
  • Passion and commitment to delivering exceptional levels of guest service
  • Ability to work on your own and in teams
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

  • Experience as Cigar Sommelier
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    بريدي الالكتروني
    بالضغط على "استمر" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
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