Desktop Support Technician
25Norsoft Pvt Ltd(Subsidiary of Vistas Global WLL)
منذ 5 يوم
source : ExploreJobs

DohaJob SummaryCompletion of Secondary (12 year’s) education plus 2-3 years of formal training leading to a certificate computer science subject.

Minimum 5 years’ experience in relevant areas.Good interpersonal skills and must have experience of working with a multinational workforce.

Preferred experience in Oil & Gas Sector.Must be fluent in written and spoken EnglishResponsibilities and DutiesProvide first level support through call center or onsite, for all IT service.

Escalate incidents to the next level when required support from level 2 or SMEs.Deployment and installations of end user computer equipment’s and peripherals based on the business demand.

Fulfill the end users IT requests for software installations, software configurations, hardware relocation and other business requirements.

Facilitate end user hardware and operating systems upgrades as and when necessary.Participate in the end users computing projects for various IT initiatives.

Contributes to the development of software installation procedures and end user guides.Job Type : Full-time

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