Assistant Executive Housekeeper
FastSpeed Contracting & Services
منذ 1 يوم
source :
  • Should have an eye for detail andthe ability to effectively deal with guests, other departments andhousekeeping staff.
  • Obtains list of vacant rooms to becleaned immediately & list of prospective checkouts ordischarges in order to prepare work assignments.
  • Experience with turn down service, special needs of VIP Guests,foreign dignitaries, etc. is helpful.
  • Assigns teammembers their duties, and inspects work for conformance toprescribed standards of cleanliness.
  • Prepares anddistributes the Room assignment sheet and floor keys to room boys.
  • Maintain clear and efficient communication andcoordination with the Front Office and other departments of thehotel.
  • Schedules the cleaning of the room carpets,upholstery, and draperies as needed, along with deep cleaningprojects and window cleaning as necessary.
  • Schedulescleaning for lobby area, public restrooms, telephone areas,hallways, entrances, elevators.
  • Schedules periodic majorcleaning projects including carpet shampooing, cleaning of wallsand baseboards, cleaning of windows, elevator doors and tracks.
  • Schedules cleaning of all meeting rooms after acompleted function.
  • Schedules deep cleaning of allmeeting rooms on periodic basis including carpet shampooing,cleaning of walls and baseboards, cleaning of windows, etc.
  • Inventories cleaning supplies & linen stock toensure adequate supplies.
  • Investigates concernsregarding housekeeping service and equipment, and takes correctiveaction.
  • Provides support to the Executive Housekeeper inall areas of Housekeeping operation, such as staff training,coaching, counselings and also enforces to the hotels standardoperating procedures.
  • Ensure all meeting room functionsare properly set up according to the requests indicated on themeeting room / event function sheets.
  • Ensures guest roomsare properly secured and that proper key control procedures areutilized by the housekeeping staff.
  • Advises manager,desk clerk, & admitting personnel of rooms ready foroccupancy.
  • Rewards employees who use their empowermentto meet or exceed guest expectations.
  • Print allhousekeeping related reports and traces from PMS.
  • Assists in controlling expenses by the housekeeping department.
  • Confirm all housekeeping staff members have arrived orfind substitutes for absent employees.
  • Maintain highquality of housekeeping standards in : 1) the guest rooms 2) linensand uniforms 3) lost and found procedures 4) laundry and 5) publicarea.
  • Review outside laundry facility servicing toensure quality, undamaged linens and consistent delivery, keepingin mind the budgetary guidelines.
  • Co-ordinate withvendors eg : Pest control, Laundry services and other outsourceservices.
  • Attend to any guest complaints and takeservice recovery measures if required.
  • Review thehousekeeping points on the guest feedback forms, take actions onguest complaints and also share guest compliments with staffmembers.
  • Prepare annual housekeeping budget.
  • Submit requests for repair and periodic maintenance of cleaningequipment.
  • Prepares store requisition, purchase othersupplies and equipment, also monitor par stock on all housekeepingguest supplies and linens
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