Essential and optional requirements
Minimum 3 years previous luxury / upscale hotel experience in a related field.
Prior experience in the GCC will be an advantage.
Pre-opening previous experience in Middle East Upscale / Luxury Brand is a plus
Excellent communication skills including fluent English, Arabic is a plus
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Experience in conceptualizing, organizing and executing events for colleagues.
Energetic and creative and have the ability to develop & promote events
Experienced in handling a multi-national work force
Ability to work irregulars hours, late evenings and weekends when appropriate
Pro-active, responsible, able to work under pressure, tight deadline and flexible work hour
Leadership & management skills to motivate and mentor employees
Ability to work effectively within a team and take initiative
Assist manages the day-to-day operation of the Food and Beverage department.
Assist managing the standards and procedures of the department.
Oversee colleague on-the-job performance appraisal, hiring specific levels employees, coaching to ensure appropriate staffing and productivity.
Overseeing creation & execution of menus, pricing, beverage and wine lists.
Conducting frequent Food and Beverage meetings relating to, but not limited to, the following : overall Food and Beverage financial results and profitability, projected business, operations results and problems, new policies, quality improvement, sales improvement and productivity improvement
Keeping up to date with industry trends, systems and best practice
Pullman and its talent community
The Pullman promise is built around its three values : commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy :
Body & Soul, the service attitudes model developed by Pullman
Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
A Pullman school of leadership, focusing on creativity.