Senior System Analyst – Cards Technology for Qatar
VINIRMA Consulting Pvt. Ltd.
Qatar,Doha,Doha
منذ 1 يوم
source : drjobs.ae

Role Objective Responsible to support the CardBusiness Systems function within IT with the objective of ensuringthat all cards system related new projects, new implementations,enhancements, day-to-day issues are carried out with maximumefficiency, security and control in accordance with the agreedservice standards and safeguard the financial interests of CardsBusiness.

Detailed Roles and Responsibilities STRATEGIC :

  • Oversees the day-to-day progress of credit card projects / BAUissues and escalates to Manager Cards & ATM any criticalissues that may arise
  • Ensures project completion as per scheduleand budget
  • Negotiates with IT vendors and suppliers and handlescritical issues in consultation with the Manager Cards & ATM
  • Undertake and complete other important ad-hoc assignments.
  • Liaise with payment Schemes for Card Issuing and POS Acquiringprojects
  • To ensure proper documentation are completed andsubmitted on time for Tender processing, as and when required.
  • To ensure project plans are updated and submitted to the InternalProject Management Office
  • To ensure internal project meetingsare held with required business and IT stake holders till projectclosure.
  • To ensure compliance requests from Payment Schemes(Visa and Mastercard) are applied within their specifiedtimelines.
  • To plan, schedule and execute the User Acceptancetestings.
  • To ensure project governance is followed throughoutthe Project Life Cycle.
  • To liaise with Visa and Master card forProject Implementations.
  • To liaise with Credit Card System, ATMswitch, Other vendors for new projects and other technical issues. OPERATIONAL
  • Technical support for Credit card related systemsused in the bank.
  • Liaise with system vendors and paymentassociation to resolve day-to-day system problems and issuesreported by Card Centre Users.
  • Responsible to support theProject Management function to ensure smooth implementation of newsystems initiatives such as EMV, Credit & Debit Cards, NewProduct Launch etc.
  • systems enhancements & day-to-day systemissues.

  • VAP Production Support & MIP Support-Co ordinationswith VISA & MC enquiries.
  • Co-ordinate with internal andexternal parties to ensure that payment system compliance upgradesare tested and implemented within deadlines.
  • Track and monitorsystem / operational issues with IT Department, External systemvendors and Payment Associations until resolution.
  • Providesystem support for POS Infrastructure ( NAC, TMS and MOXA server)and liaise with vendor for POS application updates.
  • Providesystem support for Loyalty systems and liaise with vendor for POSand system enhancements.
  • Work on system change request as perrequest from Business user department.
  • Provide system supportfor AMEX card acquiring. Co-ordinate with vendor for new releasesand updates from AMEX
  • Responsible to prepare system acceptancetest scripts with the users and conduct a first level UAT to ensurethat systems have been delivered according to user requirements.
  • Monitoring of credit card systems and ensure services are up andrunning.
  • Certification with payment association as and whenrequired for projects.
  • Prepare the project plans, updates toLine Manager for weekly meetings.
  • Define new card products inCard system as fee structure from Retail Banking.
  • Provide dailystatistics to Management on our Cards and Acquiring base.
  • Attendto POS Acquiring unit merchant visits in case of any technicalissues. PEOPLE MANAGEMENT
  • Supervise direct reportees in theirday-to-day tasks and guide them in managing their performance byproviding appropriate feedback and counseling.
  • Provide feedback andescalations to the Manager in case of any exceptions or criticalprojects. COMPETENCIES, KNOWLEDGE AND EXPERIENCE EducationalQualifications :

  • Bachelors in Technology ( Electronics Engg)
  • Masters in Business Administration Experience : 10+ Years ofexperience out of which 6+ years in Cards Domain and 4 years in ITService Operations. Behavioral Competencies :
  • Motivation
  • Talent Focus
  • Adherence to process, system and schedule
  • Feedback, motivating, mentoring and coaching
  • Adaptability
  • Communication skills Technical Competencies :
  • Knowledge ofWindows, Linux, Oracle DB
  • Knowledge in Project Management
  • Knowledge of terminal certifications (POS),card Personalisation ,EMV.
  • Excellent oral and written communication skills in English
  • Computer literacy Terms and conditions Joining time frame : 2weeks (maximum 1 month)
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