DohaFull-time, PermanentQAR 1,800 - QAR 2,000 a monthReceptionists Duties and ResponsibilitiesTo accomplish their goal of building customer satisfaction and loyalty, receptionists perform a variety of tasks.
Among the primary ones we identified from our analysis of job listings are : Understanding Customer ConcernsBy asking questions, listening carefully, and showing empathy, receptionists aim to get to the heart of what customers truly want.
They may deal with specific questions over the phone, by email or in person. At establishments with a sales floor, receptionists may spend time simply interacting with people to get a better feel for the company’s customer base and how employees are serving them.
Communicating within the CompanyReceptionists often act as a liaison between customer service and other departments, especially with engineering and housekeeping.
They bring a specific complaint from a customer to the attention of someone who can resolve the situation They also may pass along general feedback they are hearing from customers in order to help build a better product or develop a new service.
Investigating ProblemsSometimes there isn’t an easy answer to a situation with a customer. When such scenarios arise, Receptionists are tasked with figuring out what went wrong, how problems might be fixed, and how to keep them from happening again.
Job Types : Full-time, PermanentSalary : QAR1,800.00 to QAR2,000.00 / monthExperience : Receptionist : 3 years (Required)Location : Doha (Required)Language : English (Required)Work Remotely : No