Retail Advisor Part-time (Qatari Nationals Only)
Vodafone Limited
منذ 13 يوم

Do you want to be part of a community not a company, nurture a career not a job, and support Qatar with its 2030 vision?

Are you a Qatari, with the desire of delivering a first class customer service? Then you’ve come to the right place. Vodafone’s retail team is looking for passionate Retail Advisors who help us continue driving growth and excellence across Vodafone.

Our customers see their mobile communication as a lifeline and as a Retail Advisor you will give every customer a top class experience by meeting their individual needs in order to grow customer loyalty.

Within Vodafone, the Retail Advisor role is an exciting role working as the public face of Vodafone in our Retail stores.

This role will give you a real opportunity to influence the customer experience by meeting their individual needs which in turn will grow customer loyalty and help shape the future of Vodafone.

Your success in this role could lead to other equally exciting roles within Vodafone.

Grab the opportunity to learn and grow while working with experienced professionals from around the world. You will be guided by the Vodafone values which are Speed, Simplicity, Trust, Customer Obsessed and Ambitious & Competitive.

We need you to embrace these from the start!

As a global technology leader, our products and services transform lives and businesses around the world every day. You could become the driving force behind one of the top telecom brands across the globe and contribute towards connecting people, businesses and communities in the digital world of Qatar.

With the internet, digital technology and mobile innovation driving unimaginable change, there’s no better time to jump on board.

Join us in our retail stores and come on an incredible journey with us. Ready?

Your next challenge :

  • Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis.
  • Safeguard all administration associated with the role is completed correctly and within agreed timeframes.
  • Ensure you consistently deliver a first class experience to all our customers. Keeping updated on new products and services to be able to advise our customers accordingly.
  • Take ownership of your customer's queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and / or seen through to completion.
  • Listen to customers’ needs and consistently meet or exceed their expectations with Vodafone’s products and services. Always look at things from the customer’s point of view.
  • Effectively work in a team where partnership and support is vital to the store’s success. Align own efforts towards achieving store / team goals.
  • Continuously keep up to date with industry trends and competitive activity.
  • Ability to communicate effectively and positively with both customers and team.
  • Be an ambassador for the Vodafone brand.
  • What we’re looking for :

  • You must be a Qatari National (or have a Qatari-mother)
  • High school diploma or equivalent
  • Proficient in English with excellent communication and interpersonal skills
  • Demonstrate creativity & adaptability, passion for customers & commercial savviness, critical thinking, initiative & analytical skills
  • Exhibit sales and customer service experience, tech-savviness with working knowledge of computer systems and databases, accuracy and attention to detail, professionalism and outgoing personality
  • Commitment from Vodafone

    Vodafone is committed to attracting, developing and retaining the best people by offering a motivating and inclusive work environment in which talent is truly recognised, developed and rewarded.

    We believe that diversity plays a meaningful role in the success of our business and we are committed to building a broad work environment which respects, values, celebrates and makes the most of people’s individual differences -

    we are not only multinational but multicultural too. At Vodafone you will have access to our excellent benefits programme that you would expect from any global company.

    Employment Type : Permanent

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