PERSONAL ATTRIBUTES REQUIRED FOR THE ROLE Possesses strong interpersonal skills and ability to communicate in second language Manages all guests team members needs with equal drive Carries an eye for detail and an approachable demeanor for all guests and team members Composed under pressure makes rational decisions to resolve situations delivered with a degree of professionalism Selfdriven approach to carry out assigned responsibilities Ensures security and confidentiality of guest and hotel information in accordance to company countrys data security act Possesses good computer and property management system knowledge High level of integrity enthusiasm dedication for continuous improvement Embraces change and openminded in a dynamic work environment Has an understanding of the middle eastern clientele and culture Has an understanding of key stakeholders in the luxury travel space