Job Number 19155315
Job Category Food and Beverage & Culinary
Location The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP
Brand Westin Hotels & Resorts
Position Type Non-Management / Hourly
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At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived.
We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road.
Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay.
We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand.
If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.
Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees.
Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements.
CORE WORK ACTIVITIES
Managing Hygiene and Food Safety Operations
Verifies compliance with Brand Standard Audit (BSA) requirements of Marriott International throughout the operations.
Advises and monitors food handlers on the proper good handling practices and verifies their observance.
Identifies key areas of risk in various food operations and takes preemptive remedial action.
Verifies compliance with food and hygiene regulations, licensing conditions and codes of practice relating to food operations.
Provides technical advice on product labeling issues for fulfilling government requirements.
Provides in-house food hygiene training for all good handlers, (e.g. new hires and trainees).
Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters.
Conducts and records daily kitchen inspections on the personal, environmental and food hygiene conditions and provides corrective action plans as necessary.
Conducts regular vendor inspections in partnership with purchasing and culinary leadership.
Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff.
Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties.
Review and follow - up the microbial laboratory result from the laboratory.
Communicate to all concerned departments any changes and updates on the hotel's food safety system and policies.
Represent the Hygiene and food safety department in any occasion on behalf of the DOH and the company with regards food safety and hygiene concerns.
Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
Establishes and maintains open, collaborative relationships with employees.
Liaise with pest control company for any pest issues and monitors pest control performance.
Maintains and makes improvements to hygiene standards.
Regularly reviews and refreshes the food safety standards of all food handlers within the property.
Maintains documentation on all hygiene and food safety standards throughout the operation.
Assist the Director of Hygiene (DOH) on any tasks as required.
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
Driving for Results - Sets high standards of performance for self and / or others; assumes responsibility for work objectives;
initiates, focuses, and monitors the efforts of self and / or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and / or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and / or cultural perspectives;
utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and / or support the goals of an organizational unit.
Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and / or others.
Business Acumen - Understands and utilizes business information to manage everyday operations.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
o Cleaning Materials, Equipment, and Techniques Knowledge of us, handling, storage and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements).
o Environmental Sustainability Knowledge of products and procedures that reduce, recycle or reuse natural resources such as has bed linen and towel re-use programs.
o Preventative Maintenance Knowledge of general cleaning programs and policies to extend the life of materials and areas.
For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
o Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.