Boutique Manager - Doha
Christian Dior Couture
Doha, Qatar
منذ 1 يوم


The Boutique Manager is responsible for all aspects of the Boutique business including : sales generation, store operations and team and client development.



  • Responsible for achievement of annual Boutique sales goals across all product categories.
  • Manage leadership team to develop Sales Associates to meet and exceed expectations around client development and individual sales goals.
  • Ensure that all Clients experience outstanding service at all times.
  • Conduct regular management touch-bases to review performance, operations, and employee relations issues, and to develop overall business strategy.
  • Oversee the process of staffing and scheduling of associates, and ensure compliance with payroll budgets.
  • Partner with Human Resources to oversee recruitment and hiring of Boutique Sales and Leadership Team.
  • Manage payroll, commercial expenses, and headcount to maintain Boutique Operating Budget.
  • Organize and coordinate events with Corporate Office to increase traffic in the Boutique and maximize sales.
  • Develop product knowledge in coordination with Merchants and Training Team.
  • Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns.
  • Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contests.
  • Report on product sell though and client feedback to make recommendations to the Merchandising Team.
  • Manage all operational processes in partnership with the Operations Manager including : Shipping & Receiving, Inventory and Aftersales to minimize stock loss and maximize customer service.
  • Adhere to and oversee compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.
  • Review operational reports and records to ensure adherence to Company policies and procedures, monitor store profitability, and manage payroll budgets.
  • Review paperwork pertaining to receiving, transfers, MOS / damages, returns-to-vendor (RTV's), and charge-backs to Corporate Office in order to ensure accuracy of inventory.
  • Ensure that adequate security exists and that physical facilities comply with safety codes and ordinances.
  • Conduct Quarterly Emergency Procedures meeting with entire staff, and provide management team and HR Department with updated emergency contact list as needed.
  • Problem sole and develop strategies that support the Boutique’s service, efficiency, and productivity.

  • 5-7 Years of luxury boutique management experience.
  • Strong understanding of the Luxury Fashion Industry and Luxury Clientele.
  • Ability to develop, motivate, and train leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results.
  • Effectively delegate tasks and follow-up with Department Managers.
  • Adjust priorities and manage time wisely in a fast-paced environment.
  • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees.
  • Strong interpersonal, communication, organization and follow-through skills.
  • Work a full-time schedule including nights, weekends, and holidays.
  • Travel as needed.
  • Operate all equipment necessary to perform the job.
  • Ability to understand and apply all company policies and procedures.
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