Sales Manager
The Ritz-Carlton
Doha, Qatar
منذ 3 يوم
source :
  • Building Successful Relationshipsthat Generate Sales Opportunities
  • Workscollaboratively with off-property sales channels to ensure salesefforts are coordinated, complementary and notduplicative.
  • Builds and strengthensrelationships with existing and new customers to enable futurebookings. Activities include sales calls, entertainment, FAM trips,trade shows, etc.
  • Develops relationshipswithin community to strengthen and expand customer base for salesopportunities.
  • Manages and developsrelationships with key internal and externalstakeholders.
  • Provides accurate, complete andeffective turnover to Event Management.
  • Managing Sales Activities
  • Participates in sales calls with members of sales team toacquire new business and / or close on business.
  • Executes and supports the operational aspects of businessbooked (e.g., generating proposal, writing contract, customercorrespondence).
  • Using Knowledge of MarketTrends and Target Customer Information to MaximizeRevenue
  • Identifies new business to achievepersonal and location revenue goals.
  • Understands the overall market - competitors strengthsand weaknesses, economic trends, supply and demand etc. and knowshow to sell against them.
  • Closes the bestopportunities for the location based on market conditions andlocation needs.
  • Gains understanding of thelocation s primary target customer and service expectations; servesthe customer by understanding their business, business issues andconcerns, to offer better business solution.
  • Providing Exceptional Customer Service
  • Supports the company s service and relationship strategy,driving customer loyalty by delivering service excellencethroughout each customer experience.
  • Servicesour customers in order to grow share of the account.
  • Executes and supports the company s customer servicestandards.
  • Provides excellent customer serviceconsistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on productquality and service levels.
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