SNC Lavalin is looking for a Tram System Director to join the team in Downtown Doha on an operations and maintenance project.
The Tram System Director provides strategic leadership while planning, directing, managing, and overseeing the operations, services, and functions of the Transportation & Maintenance Department, including the daily operation and maintenance of the Tram.
To be considered for the role of Tram System Director, you should have the below qualifications and experience.
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Provides strategic leadership and vision to the Operations Department directors / managers and staff ensuring all public transit programs are performing to meet the standards for Tram and facilities, and to exceed customer expectations.
Plans, directs, coordinates, reviews, and evaluates the work of assigned staff; assigns work activities and manages the prioritization of work;
provides constructive feedback; makes effective suggestions and recommendations.
Coaches, develops, trains, and motivates staff; coordinates and / or provides staff training; and manages employee relations;
implements or recommends corrective actions when necessary; and promotes a positive work environment for assigned staff.
Monitors compliance with identified Tram project objectives and work scope commitments; conducts regular monthly operational reviews that focus on division goals;
monitors and measures critical success factors and tracks the performance.
Ensures the safe and efficient operation of service by overseeing the development of safety, emergency program plans, exercises, audits, and training;
identifies opportunities for improvement; and directs and implements changes.
Provides assistance to Operations and Maintenance Manager; participates in development of risks and strategies; mitigates impact of issues that affect operation;
and makes decisions and takes action regarding the administration and management of short and long term Tram / transit service plans.
Recommends appropriate service and staffing levels for assigned divisions, programs, and functional areas and allocates resources accordingly.
Oversees the administration and management of assigned contracts involving public, private contractors and third-party contractors.
Coordinates and collaborates with internal and external stakeholders to include C-level executives, governmental officials, and regulatory representatives of other local authorities;
serves as primary contact for assigned Tram projects and negotiates and resolves sensitive and controversial issues.
Provides effective strategic management and direction to support the Tram project; translates broad organizational goals and strategies into operational objectives and practical action plans;
and provides strategic level advice regarding major policy and problem solving issues.
Ensures accountability and compliance with all current and applicable laws, Client policies and procedures, rules and regulations.
Bachelor’s Degree in business administration, public administration, engineering, or closely related field and eight years of experience in managing and directing transit operations and maintenance for Tram or railways systems / organization that includes four years of staff supervisory, budgetary, and management responsibility, preferably in a transit / transportation or an equivalent combination of education and experience.
Required Knowledge of :
Bus, commuter rail, light rail operations, and maintenance characteristics, services, and activities.
Technology and best practices in public transportation (service delivery).
Principles and practices of all modes of rail safety and application of principles of transit safety and security.
Principles and practices of fleet maintenance and fleet planning.
Development of technical specifications for vehicles and associated equipment.
All modes of route and schedule planning.
Principles of risk assessment and strategic planning.
Conceptualizing, influencing, developing, and administering goals, objectives, guidelines, and procedures for the Tram project.
Principles and practices of program development and administration.
Contract procurement strategies and management principles.
Policy and procedure development.
Pertinent local laws, codes, and regulations as they apply to transit operations.
Principles of financial management (expenditure tracking, variance identification, revenue tracking).
Principles of supervision, training, and performance evaluation.
Applying advanced principles and practices of leading, coaching, and mentoring staff.
Preparing and analysing complex data and comprehensive reports.
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