Digital Delivery Lead
Postal Services Company q-post
Doha, Qatar
منذ 25 يوم
source : ExploreJobs

Plan and coordinate the delivery and implementation across Digital channels of Q-Post, including web, mobile, self-service kiosks, smart lockers, and otherEnsure a consistent multi-

channel experience for end user customers Ensure alignment with Q-Post defined customer experience and branding guidelines Define and monitor key channel utilization and performance metrics, and proactively identify improvement opportunities Analyse business demand for channel development from business users and determine feasibility of implementation Report on progress of digital channel projects Knowledge / Skills Required Strong communication skills, to communicate effectively ideas & concepts Experience in executing techniques such as field observations, contextual inquiries, usability testing, focus group facilitation, interviews to determine user needs and define usability requirements during projects An understanding of user experience design principles and guidelines Ability to develop the user interface prototypes Experience in collaborating with visual designers to create graphical renditions of wireframes 3+ years of experience in a Digital delivery related role Apply Now Report Abuse Print Job Openings in Postal Services Company q-

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