Join our friendly team, buying and selling foreign currency at Travelex locations. Enthusiastic about providing the best customer service, you will welcome our customers and identify their needs.
You’ll promote our range of financial and travel products, such as Cash Passport, travel insurance and phone cards. It’s not all behind the counter : you’ll approach potential customers and engage them in queues outside the shop to make sure everyone is aware of the great service on offer at Travelex.
This varied role also includes providing banking for our corporate customers within the airport.
You’ll enjoy working within a small team environment and be flexible to work in all shop locations within the airport. You’ll relish the challenge of working efficiently under pressure during busy spells.
Our basic annual salary starts at £13,000, rising to £13,500 after six months. National incentive and bonus schemes reward both individual and team sales performance.
Travelex locations also runs local incentive schemes and recent top performers have enjoyed additional holiday and shopping vouchers.
If you enjoy achieving and exceeding targets with a fun and lively team, you will find Travelex a great place to work.
You’ll work an average of 36 hours per week on a variable shift pattern. Monday to Friday, the early shift is 05 : 00-14 : 30 and the late shift is 12 : 30-
22 : 00. We are open fewer hours at the weekend so the shift on Saturday is 05 : 00-13 : 30 and on Sunday the shift is between 10 : 30 and 22 : 00.
Car parking at the airport is totally free for our team and with the shift times you will miss traffic on most occasions.
If you don’t drive, a local bus network and DLR station serve the airport well. A free uniform is also supplied.
You can also benefit from a subsidised staff canteen, discounts at certain food and beverage outlets at the airport, plus duty free discounts exclusive to airport staff.
We offer comprehensive training, ongoing coaching and career opportunities throughout the Travelex group.
Knowledge and Skills
This varied role will draw on your selling, customer service, communication, attention to detail and numeracy skills.
Ideally, you’ll have a retail, sales or customer service background. Experience working with foreign currencies is not essential, as full training will be provided.
Successful candidates must pass a numeracy test, be able to provide a 5-year checkable history, plus pass credit and criminal record checks.
Please ensure that you can travel to and from the airport for the specified shift times before applying.