Service Associate - Guest Service Agent / Telephone Operator
Shangri-La
Doha, Qatar
منذ 19 يوم

DUTIES :

  • Handles all incoming / outgoing telephone calls and guests requests courteously and efficiently.
  • Knows how to handle the telephone, radio / music and video equipment.
  • Knows all the Emergency Procedures of the hotel and how to handle them.
  • Accurately records all requests for wake-up calls and ensures they are handled correctly.
  • Knows the hotel and all its facilities, the department and section heads, the responsibilities of each department, the office extension numbers and its respective operation hours.
  • Requirements

  • At least 1 year experience in a similar position in a 5* hotel
  • Excellent communication skills in English (oral and written). Fluency in Arabic is an advantage
  • Familiar with Opera system. Proficient with computers
  • Highly motivated and passionate about the job and his / her career in the hotel
  • قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    واصل
    استمارة الطلب