Retail Lead
Azadea
Qatar, Office
منذ 2 يوم

Role Purpose

The Retail Lead is responsible to supervise the stores' operations and overall performances, as well as overseeing the functions of the Operations Department in coordination with Shared Services.

Key Accountabilities

Prepare action plans and strategies needed to maintain positive shops’ performance as well as assisting the Retail Manager in setting the seasonal projections

Manage the opening of new stores by coordinating and following-up closely with the concerned departments and manage the closing of existing ones

Provide analysis to respective managers & brand managers in relation to stock levels, discounts, collection etc. and coordinate with Brand Manager to take appropriate action in a timely manner

Conduct market analysis to monitor competitors' strategies and plans and suggest contingency plans

Assist the Retail Manager is developing the business plan and strategy for the local operation

Ensure adherence to the customer service standards and enforce enhancements where needed

  • Coordinate and work closely with Shared Services Center to ensure that all operational functions are completed effectively and on time;
  • create and implement a set of operational metrics measuring the effectiveness of the department

    Conduct regular field visits to the stores to identify any concerns and provide the needed support, while ensure to report findings and recommend the necessary rectifying actions

    Assist in recruiting, training, motivating and evaluating his / her team to ensure that the department has the necessary skill base

    Qualifications, Experience, Knowledge

    Bachelor’s Degree in Business Administration or related Field; MBA is a plus

  • 3-5 years of experience in a similar field;
  • Experience in retail is a plus

    Competencies

    Should be able to think strategically

    Should have good Communication Skills

    Should be able to take decisions as appropriate

    Should be able to develop and motivate others

    Should be able to drive and achieve results

    Should be able to take initiative

    Should have excellent planning and organizing skills

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