Lead Corporate Services Officer (IT Support)
Qatar Duty Free
Doha, Qatar
منذ 5 يوم

Lead Corporate Services Officer (IT Support)

About the role

You will be responsible for overseeing, monitoring business applications to derive maximum benefit through automation of core activities and processes followed by Division and to proactively assess, recommend, evaluate and integrate IT systems needs of the Properties, Facilities and Transportation departments.

Along with IT system’s core activities you will also be responsible for delivery of the IT system development related projects in coordination with IT department.


  • Capture the procedures, process and SOPs followed in Business Units and provide necessary feedback to IT Project team for software development.
  • Responsible for coordinating with business units and other relevant stakeholders for requirement gathering, preparation of BRDs, CRs, Test scenarios and other related documents for smooth system project delivery.
  • Work closely with IT to evaluate existing / new applications of the departments.
  • Identify gaps in the existing applications / processes for further development / improvement based on day to day system performance analysis and inputs received from stakeholders.
  • Responsible for overseeing and monitoring the business applications to derive maximum benefit through automation of core activities and processes followed by Business Units.
  • Provide functional inputs to IT for process / functional improvement and report / interfaces development.
  • Verify that all developed systems are mapped and aligned with company policies.
  • Verify accuracy and integrity of data and reports maintaining the confidentiality of the information
  • You will possess :

  • A minimum of 5 years systems’ operation / development related experience along with 5years of experience as software developer preferably in .net technologies.
  • Should have worked with IT projects with exposure to Business Requirement Document (BRD), Change Requests, Test Scenarios, User Acceptance Test (UAT), production and post production support.
  • Conversant with Facilities Management process and preferably backed with hands on experience.
  • Functional exposure in Oracle Apps (Inventory, Procurement, Material Management, Property Manager, Oracle EAM)
  • Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills.
  • Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.

  • Petty Cash Management system
  • Experience of working with BI tools.
  • Command of English language
  • Good interpersonal skills
  • Ability to train and develop subordinate’s skills.
  • Be part of an extraordinary story

    Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

    You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

    You have the chance to be a part of our future, and build the life you want while being part of an international community.

    Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

    Together, everything is possible

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