The waiter is responsible of taking orders and guiding runner while maintaining quality standards.
Arrange table set-ups before and after each customer according to the brand’s set standardsPresent customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely mannerCommunicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operationsMake sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies / customer complaints to the Manager on dutyCollect bill payments from customers and hand them over to the cashier
Qualifications, Experience, Knowledge
High School Degree1-2 years of experience in customer service in a similar roleFluency in English; Arabic is a plus
Communication Skills Cultural Awareness Change and Adaptability Customer Focus Driving and Achieving results Initiative Teamwork