To ensure that all clients who purchase vehicles from the company are offered the full range of service and support available from the company.
The PSSR is in charge in maximizing opportunity for sales of ALL company products while working closely with Aftersales Manager and other company personnel.
Ensure your safety and the safety of your workmates is top priority in everything you do by taking all steps to ensure your own safety at work including acknowledgement when you are impaired and ensure that no action or inaction by you while at work causes harm to you or any other person.
Report any workplace injury immediately following the injury management procedures and cooperate with any alternative duties or rehabilitation plans that are created to help your recoveryAchieve an effective customer coverage in the sales territory by maintaining a CRM based coverage plan maintain knowledge of customers needs and buying trends through regular field calls.
An average of 46 calls per day is expected.Monitor customers service works which you arrange. Ensure all jobs are completed on time in accordance with customerrequests any changes are reported to the customer.
Achieve financial sales performance by attaining budgeted sales volume gross profit and market share.Promote to staff and customers a professional image and ensure the delivery of differentiated service and quality repairs based on accurate technical advice sound product and efficient parts deliveryInsure that quality is an integral part of all work practice by ensuring that high quality work is an objective which all employees consider to be paramount.
Done right Done well Done once.Maintain a high level of professionalism and personal presentation in accordance with company rules and standardsEnsure the customer information for your territory is kept up to date in accordance with database guidelinesFrom time to time as business needs dictates will be required to assistprovide coverage in PartsService Department