Digital Channel Specialist - Vodafone Qatar
Gulf Jobs
Doha, Qatar
2d ago
source : Explore Jobs Qa

Job Description

Vodafone Qatar’s bold vision is To pioneer digital innovation and to be people’s first choice in telecom and digital services.

As part of this vision, Vodafone is expanding its portfolio of service offerings and entering the mobile financial services space.

As Digital Channel Specialist, you will support the product manager to ensure customers receive a fantastic experience over all digital payment channels.

You will have P&L responsibility for the Digital payment channel revenue line and expected to maximize the margin from payments and remittance transactions.

With us you will be responsible to..

  • Leading planning & review sessions of product roadmap
  • Work collaboratively with the project management team to develop product objectives and define scope
  • Engage technology teams to help determine the best technical implementation methods and schedules
  • Partner with vendors on the user experience and implementation / support of digital products and channels
  • Manage feedback process between technology, marketing. Channel, segments and the vendors.
  • Forecast Provide projections for expected value of transactions to ensure accurate funding of accounts and Forex procurement
  • Transaction processing and settlement Ensure effective settlement of transactions with partner banks, remittance partners and merchants.
  • Provide support to Treasury and Ops to investigate and close pending transactions

  • Support queries from regulator, banking partners and remittance partners
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