Customer Service Coordinator
Gulf Jobs
Doha, Qatar
4h ago
source : ExploreJobs
  • Resolve customer queries and complaints effectively and promptly; Liaise with other departments to ensure they are informed of service requirement and to resolve issues affecting service efficiently and effectively;
  • Identify and feedback trends and areas of concern to resolve customer compliants; Conducts regular service meetings with each customer and prepare visits reports;
  • Inform and discuss activities with Operations Manager and other senior staff when necessary; Report Competitor activity;
  • Provide cover for Service Office employees when required and weekend telephone backup; Oversee installations of new customers;
  • Other duties, as requested by Management; Job Details Posted Date : 2021-11-17Job Location : Doha, QatarJob Role : Customer Service and Call CenterCompany Industry : Accounting Preferred Candidate Career Level : Mid CareerDegree : Diploma

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