Telephone Supervisors
Doha, Qatar
منذ 5 يوم
source :
  • Hiring, training, and preparingcall center representatives to respond to customer questions andcomplaints and troubleshoot problems with services orproducts.
  • Ensuring agents understand andcomply with all call center objectives, performance standards, andpolicies.
  • Answering agent questions regardingbest practices or difficult calls.
  • Identifyingoperational issues and suggesting possible improvements.
  • Monitoring and evaluating agent performance, providinglearning or coaching opportunities, and taking corrective action,if necessary.
  • Preparing reports and analyzingdata to assist management as they determine call centergoals.
  • Working with other supervisors andmanagement team members to support agents and maximize customersatisfaction.
  • بلغ عن هذه الوظيفة

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة neuvoo على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـneuvoo . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
    استمارة الطلب