Waiter
Mandarin Oriental
Doha, Qatar
منذ 1 يوم
source : drjobs.ae

MainResponsibilities

  • Havea good understanding of the outlet’s concept and food andbeverage offerings and be able to verbally explain those toguests.
  • Ensure that mise en place is completedshift to shift and during service in order to provide an efficientservice. This includes cleaning tasks in front and back of house aswell as polishing and assembling of equipment.
  • Be able to operate the required steps on the point ofsales system in order to process food and beverageorders.
  • Properly up-sell services and productsto our guests at all times, enhancing service and generatingincreased revenue.
  • Perform any tasks relatingto billing according to hotel standards and cashieringpolicies.
  • Conserve all outlet equipment andutensils in good conditions by proper day to day handling of allapplicable utensils and by carrying out required side duties asassigned.
  • Assist in picking up all requiredstocks, including linen, beverage, dried goods and others andarrange them accordingly.
  • Any otherreasonable tasks as assigned by the restaurant manager.
  • Create WOW moments to surprise and delight guests in theRestaurants through gestures and other actions.
  • Requirements

  • Degree or Higher National Diploma inHospitality / Hotel / Business Management is preferred.
  • Experience as server in a high volume restaurant withhighest levels of service is preferred.
  • Aminimum of 1 year of experience working as server.
  • Ability to understand guest needs and to deliver superiorcustomer service.
  • Basic computer skillsincluding MS Office is preferred.
  • Ability tounderstand effective approaches of communication with differentindividuals.
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