User Access Administrator
Dukhan, Qatar
منذ 2 يوم

The Offer

  • Work within a company with a solid track record of success
  • Excellent career development opportunities
  • The Job

  • Perform all activities, as assigned by the Team Leader, Access Administration.
  • Perform User Administration activities of Core Banking and other assigned applications of the bank.
  • Attend to User Requests and ensure resolution of the requests, within agreed SLA.
  • Provide User Management related support to users, in compliance with Core Banking User Access Policy.
  • Diagnose and resolve user administration related incidents and difficulties faced.
  • Ensure timely escalation of support issues, as required, to the reporting authority, as per defined procedures.
  • Assist the Team Leader in new implementations, enhancements and upgrades of systems.
  • Assist in preparing Standard Operating Procedures and Manuals for the supported systems.
  • Liaise with the system owners for necessary changes to the systems.
  • Assist with Microsoft Exchange and Active Directory management.
  • Expert in Identity and Access Management tools ( Sailpoint ,Oracle IAM ,onelogin, Okta etc)
  • Act as Identity and Access Management Administrator and handle Access Management of all applications under the User Administration unit.
  • Facilitate, follow up and obtain timely responses from the respective Department Heads / Branch Managers for periodic access reviews.
  • Coordinate with the relevant departments for the creation and updating of the access matrix of various systems.
  • Coordinate with the suppliers of various applications through IT Applications team for necessary support related to access administration.
  • Coordinate with the Operational Risk dept., for pertinent guidance on any exceptions related to user access.
  • Ensure necessary approvals are obtained from the respective stakeholders for all the activities related to user access.
  • Provide timely support to branches after office hours / public holidays and attend office physically to perform such support.
  • Follow the audit, compliance and procedural control measures set by the management.
  • Contribute towards / manage all process improvement / quality enhancement initiatives within the unit.
  • Maintain highest standards of confidentiality, professional conduct, ethics and integrity in the provision of services in the unit.
  • The Profile

  • You possess a Degree / Diploma in Computer Science, Engineering or related field.
  • You have at least 4 year experience, ideally within Identity Access management an familiar with any of the following IAM tools ( Sailpoint ,Oracle IAM ,onelogin, Okta etc)
  • You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
  • You are highly goal driven and work well in fast paced environments
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You are a strong team player who can manage multiple stakeholders
  • The Employer

    Our Client is an ICT Systems Integrator providing IT Infrastructure, Application & Security solutions provider company Headquartered in Dubai,

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