As a Projects and Vendors Officer,you will be responsible to work with the Customer Engagement Manager tofacilitate the procurement process as well as ensure that projects are smoothfor all customer data platform environment.
Primary responsibility will be tohelp monitor and drive technical and data-related projects through tocompletion. In addition, act as a single point of contact with vendors andperform vendor management on behalf of the team.
Responsible to assist inbuilding a comprehensive platform that can be leveraged by QR analyticsprofessionals and that will enable needed in near real time.
Analyse all thedata sources as well as digital tools owned, maintained, or accessed by the departmentand b technical partners.
Develop rapid understanding and familiarity withthe technical stack and the platform tools that the Team collaborates on andmaintain in order to come of the gap in overall technology stack to be built orprocured.
Work closely with Customer Engagement Manager to enhancepersonalization platform roadmap, the procurement process by directly workingwith IT, Procurement and contracts team.
Analyse the project management andproduct procurement process to suggest improvement areas. This should improvethe productivity for project team and product procurement.
Participate in the development and support ofcustomer engagement products in liaison with IT, ensure timely escalation ofrisks and issues to required stakeholders, unblock the team to perform projectactivities to achieve project goals.
Works in all phases of projects starting frominitiation till Go-Live to ensure the project team gets required internal aswell as external vendor support.
Monitor and facilitate platform projects,providing support to drive them to completion and to satisfy requirements.
Work with legal and DPO team to seek requiredapprovals associated with Projects and product procurement process.
Work with users and vendors to identifyimprovement opportunities of systems and applications, writing businessrequirements for systems to deliver on new functions and capabilities.
Maintains and publishes weekly / monthly / quarterly status reports bases on project need to project team and keystakeholders around procurement.
We are looking for a passionateexperienced professional to join Digital - Commercial team.
A successful candidate will have-
A bachelor’s degree qualification.
Min. 3 - 4 years of experience facilitating theprocurement process as well as ensure that projects are smooth for all customerdata platform environment
Experience monitoring and driving technical anddata-related projects through to completion.
Proven skills for system analysis and processreverse engineering.
Experience in engagement and communication withkey business users.
Experience working closely with IT and variousBusiness units (Procurement and Contracts) for effective communication to ensureoverall project is on track.
Intermediate level of Microsoft Office (Word,Excel, PowerPoint, Outlook).
Excellent written and spoken English.