We have been retained by our client to findand identify a contracts director to head up the Facilitiesmanagement division of their company.
To lead a team in providing afirst-class customer service to all clients at optimum cost.Implement continuous improvement and best practice.
Drive growthplans for all contracts to maximise revenue opportunities andstreams Foster and develop beneficial partnerships.
Ensure that allactivities meet and integrate with the organisational, legal andstatutory requirements for HSEQ and duty of care.
Continuallyreview key performance indicators (KPI's) and benchmarks.Maximise the life cycle of the contract by aligning the FM teamwith the business drivers of the client Consistently monitorprocesses, systems, and procedures to maintain optimum customerservice, efficiency and accuracy.
Responsibility for profit andloss Prepare business plans and forecasting budgets, asrequired.Ensure all budgets and costs for contracts accuratelyreflect contractual obligations, offer value for money for clientsand provide optimum revenue.
Maintain strategic overview on serviceprogress both from a commercial and technical perspective Ensurethat corporate policies and procedures are strictly adhered to, tomaintain the integrity of the operational activities.
Develop,lead, motivate and inspire a professional team enabling them tomeet both personal and business targets.Provide clear operationaldirection and support to team.
Implement performance objectives foreach team member, through undertaking performance appraisals.Usethe process to improve employees who are not meeting therequirements of the position.
Carry out regular reviews of thepersonal development plan and progress. SKILLS Excellent timemanagement skills and able work to strict deadlines.
Be anextremely effective communicator both written and verbalMotivational and ambitious leader with the ability to drive changein business and performance management processes.
Experienced userof software packages including MS Office suite an CAFM systems.Able to prioritise work and meet deadlines.
Maintain accuracy whenunder pressure Strong teamwork ethic and promotion of customerservice excellence. A proven track record of managing suppliers andsub-contractors.
Significant senior management experience withP&L responsibility gained within a majororganisation.Strong commercial mindset and financiallyfluent