Housekeeping & Maintenance Supervisor (Hotel Experience Required)
VOX Cinema (Doha Oasis)
Doha
منذ 6 يوم
source : ExploreJobs

DohaFull-time, PermanentQAR 6,000 a monthRole Purpose : To oversee cinema sites’ cleaning to ensure daily safe, clean, presentable and reliable operation at Cinema sites across all Majid Al Futtaim territories that VOX Cinemas operates in.

To ensure optimization of cleaning manpower, whilst overseeing the roster, the cleaning processes to agreed standards, with no disruption to cinema operations and customer experience.

Lead, engage, develop, coach and performance manage direct reports, following the company values.Role Details Key Responsibilities and Accountabilities : Team Leadership · Support the Cinema Manager by providing effective leadership to the Cleaning team by fostering a culture of customer service and continuous improvement.

Lead the Cleaning team to provide round the clock assistance with cleaning operations.Regularly monitor and assess performance of direct reports to provide constructive feedback and highlight areas for development.

Cleaning & MaintenanceBe responsible for coordinating all cleaning related matters within VOX Cinema sites.Ensure that stocks of cleaning consumables are maintained based on the requirements of each site (cleaning chemicals, tissues, garbage bags)Ensure that machines are in good condition for cleaning purposesPrioritize the areas to be cleaned based on the movie schedules.

Ensure that all essential areas are cleaned on daily basis with proper plan.Design a proper plan to cover the areas that needs to be cleaned periodically like store rooms, offices, projections rooms, emergency exits, plant rooms, electrical rooms etc.

Maintain a checklist for all toilets, kitchens and other high risk areas effectively to ensure cleaning is done regularly.

Respond to additional and urgent requests, with appropriate action.Deal with general maintenance and cleaning requirements on a daily basis.

Ensure all lost articles are logged into the log book and reported to H&S staffSupplier ManagementOrganize roster of cleaners to ensure that the staff utilization is optimized during weekdays and weekends.

Lodge complaints of sub - contracted cleaners to the sub - contractor management for replacementsEscalate complaints related to transportation of sub - contracted cleaners to the sub - contractor management in a timely manner, whilst ensuring smooth operations.

Escalate breakdowns of machines to sub-contractor cleaning company if the machines are provided by the sub - contractor.Ensure that all contractors visiting the premises after operational hours follow the Policy and procedures of VOX to execute operations in the premises.

Ensure that all reports provided by the Maintenance / Cleaning sub contractors are verified on site once the jobs are completed.

Ensure that the pest control contractors are provided with safe access which is monitored and treatments done appropriately for each areas.

Source consumables / material for sites, maintenance & contractors, which needs to be arranged locally.Oversee the performance of maintenance contractors, review, and analyses as well as report on all essential services maintenance data, ultimately ensuring ongoing compliance.

Definition of Success · Supervision of cinema cleaning operations within the designated VOX Cinema site.· Preparation and monitoring of plan for cleaning of cinema site areas.

  • Optimization of manpower of outsourced cleaning staff.· Maintenance of the cleaning equipment, and inventory of cleaning consumablesOther Context (if applicable) : · Be available to work night shifts, and on weekends and public holidays as per the roster.
  • Personal Characteristics and Required Background : Personal characteristics· Strong written and oral English communication skills· Interpersonal skills, good time management and problem solving skills· Being a good team player· Strong work ethic with the ability to prioritize, organize and meet deadlines· Have a 'hands on' approach to all tasks, organizing and supervising maintenance staffMinimum experience· At least 3 years housekeeping experience in the service, F&B or hotel industryMinimum Qualifications / education· Minimum of a High school qualification· BICSc (British Institute Cleaning Science) Certification PreferredJob Types : Full-time, PermanentSalary : QAR6,000.

    00 / monthExperience : Housekeeping in Hotel : 3 years (Required)Location : Doha (Preferred)

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