Management and administration of the customers’warehouse operational process including liaising with customers toensure all queries are dealt with professionally and within servicelevel agreement.
Daily control of Inventory team, Goods In / Out& Systems departments to ensure stock integrity is kept atall time.
Ensure service standards for Goods In and order despatchare maintained and all processes followed by staff.
Deputise forthe warehouse and distribution department Head in their absence,including managing staff and handling all queries.
Maintain andmonitor stock and assist in the implementation of new WarehouseManagement System.
Build, sustain, and develop good workingrelationships; guide and inspire employees, maximizing employeepotential and fostering high standards in accordance with company'svalues, principles, and goals.
Establish work schedules, assignjobs, train staff; coach, counsel, and create a culture thatsupports high employee morale.
Lead a team of inventory orwarehouse workers to receive and record new stock as it comes in,and move stock onto trucks or store shelves as needed.
createschedules, monitor stock levels at the warehouse and know when toreplenish stock.
Motivate and monitor staff performance, ensuringpeak staff for the peak period(s) are effectively trained anddirected on a daily basis.
Maintain a high standard ofhousekeeping and organisation throughout the warehouse(s) units,with a strong emphasis on Health and Safety.
Focused on time,making sure every item of stock gets to its destination on time,and that there are no shortages on shelves.
Use WMS to monitordemand and document characteristics of inventory, report to uppermanagement on stock levels, issues.
Hands-on and "can do" approachto all tasks within the warehouse and where the warehouse operationinterfaces with other functions.
Provide safe and secure workenvironment through employee training and safety inspections.
Understand, implement, and monitor all Company policies,procedures, and standards. Ensure maintaincomplying with internaland external audit and control standards as per Milaha andcustomers requirements.
Establish and maintain excellentrelationships with onsite customers and other key stakeholders
Assist with evaluating performance of employees, providing feedbackverbally and in writing.
Support activities related to thehandling, maintenance and distribution of materials stored in coldstorage (chiller +1 to +7 and frozen -22 to -28) and otherfacilities within the cold chain.
Collaborate with customers,vendors, internal business partners and other stakeholders toidentify customer requirements, assess impact / scope, compare costsand benefits, recommend solutions to managers and manage tasksthrough completion.