The Company :
Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.
We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia.
We cover a population of more than half a billion people and serve more than 68 million customers.
In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-
class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team and it's a team that you can be part of.
Ooredoo's future is bright, and you can be part of our ongoing success.
Role Purpose :
Role will be responsible for helping drive business decisions through the use of data driven analysis. Responsibilities include researching new ideas to improve product offerings, conducting project work, developing and supporting x-
sell / up-sell / models, as well as performing ad hoc analyses. Assists in the development and implementation of product strategies through analysis of production metrics, competitive positions, marketing initiatives, and competitor and industry intelligence.
Role is also expected to drive CVM related projects ensuring best possible execution and results Key Accountabilities & Responsibilities :
Serve as the liaison between the Marketing and Operations to ensure proper System design through : Campaign briefs Targets / Customer Profiles / Estimated pre-
Counts, suppressions and exclusions to be applied Promo Frequency, Waves of the Promotion, Channels to be Utilized, Cross-
Channel Interactions Offers, Creative, Treatments to be Applied (CMS & Siebel platforms) Response Attribution Business Rule Development Estimated Financial Expectations and ROI Objectives
Reviews & Optimize initial designs and counts resulting from the Campaign Designers work with CMS platform, and provide recommendations to maximize waves return.
Oversee and coordinate the collection and distribution of best practices and standards to Campaign Initiator, including such items as : Business processes Naming standards and conventions for all the key Campaign objects Session templates, stored queries, derived fields Directory structures, table catalogs Report definition, strategic segment definition, offer management
Coordinate with campaign operations staff to execute the CVM campaigns and to develop the automated reporting per campaign
Qualifications / Requirements :
Excellent command of both written and verbal English Note : you will be required to attach the following :
1. Resume / cv