FSD Specialist
Metro Group
منذ 2 يوم
source : drjobs.ae

Yourchallenges :

In this role,you’ll :

  • Provide customerswith the whole service of goods delivery; from capturing andconfirming their order, to goods picking and dispatching, deliveryand goods handover
  • Ensure greater customersatisfaction by providing the best quality of deliveryservice
  • Monitor information on the status oforders and report them back to your manager
  • Monitor and update specific prices marked for eachcustomer delivery
  • Carry out comparativeanalyses of customers and the business development of newproposals
  • Regularly review trucks, loadoperations, profitability of shipments and routes, refrigerationequipment, vendor management
  • Analyseproductivity and propose adjustments
  • Collectcustomer feedback via telephone surveys or store visits
  • Analyse all return items to identify the causes and toanticipate future incidents.
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