MICE Supervisor
6d ago
source : HireeJobsGulf

Key Deliverables and Responsibilities Ensure correct grooming standards are followed at all times Responsible for the smooth operation of his her specific Event Follow the Care Programme at all times Follow up on all financials LQA Forbes and TrustYou targets Is aware of the daily monthly and yearly financial targets Actively contributes towards the achievement of financial targets All issues and negative guest feedback need to be properly reported on Glitch system Following up on opening and closing checklists Maintains the HACCP FIFO standards as required by the regional governing body Handle financial procedures according to guidelines set by the finance department Responsible for linking all facets of service cuisine and entertainment Assume the responsibility of daily operations Handles security incidents guest complaints with confidence and in a professional manner Conducts daily briefings for all staff prior to commencement of shift Ensure all appropriate equipment is on hand for each service period In charge of training grooming and selection of casual labour Should be creative confident and prepared to think outside of the box Following the personal development plan set by the corporate office Ensure the operational inventory is always accounted for and in immaculate condition Ensure all banquet venues are maintained at the highest levels Create opportunities for upselling products Develop the Banquets team to strive for excellence Creates an efficient rostering system Inspires heartists to create a flow of new and improved ideas Follow Hotel Evacuation Policy in case of an Emergency Ensure awareness and delivers the optimum levels of service and guest satisfaction Establish and maintain effective communication across all divisions Lead by example through a passionate hands on approach Assist with collecting information for the monthly P L review Talent Culture The hotel reserves the right to revise all job descriptions from time to time as business needs demand Other duties may be assigned as and when necessary The abovementioned job description attempts to outline key aspects of the role however does not limit its right to assign other duties to an employee in this position This job description does not constitute a written or implied contract of employment

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