The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.
Marsa Malaz Kempinski, The Pearl Doha
Marsa Malaz Kempinski, The Pearl Doha is located on its own secluded island, just steps away from numerous entertainment and dining options at the glamourous destination of
The Pearl, in the capital of Qatar. Showcasing the finest European architecture, blended with traditional Arabian elements, Marsa Malaz Kempinski boasts 281 luxurious rooms including 69 suites, two Presidential suites and two Royal suites.
Support the Director of Sales , Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.
Determine and implement the procedures and standards of an effective filing system.
TimesheetsProvide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times :
Travel authorizations for business trips
Collateral reprint orders
Brochure supplies (office)
Holiday and sick leave
Maintain and update inventory : control of all gifts and giveaways.
Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.
Compile monthly reports to be completed by 5th of each month.
Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.
Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.
Annual contracting administration for corporate and leisure business.
Ensure that store requisitions are submitted monthly.
Ensure ordering of business cards.
Ensure sensible and effective use of the telephone all incoming calls promptly answered in an agreed manner.
Ensure that calls are screened and dealt with in an appropriate way.
All enquiries to be dealt with within 24 hours.
Assist telesales research of existing / new clients within guidelines of Director of Sales / Director of Sales & Marketing.
Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.
Ensure the strict confidentiality of information passing though the office.
Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.
Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.
Coordinate and assist in organising sales trips.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.
Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel’s policy on fire, hygiene, health & safety.
Ensure that all potential and real hazards are reported and rectified immediately.
Understand and strictly adhere to the hotel’s employee rules & regulations.
Perform any other duties as assigned to them by management.
Desired Skills & Qualifications
Planning / organisation skills
English excellent oral and written skills
Strong computer skills, including Microsoft Office, (Excel / PowerPoint / Word)
Micros Fidelio Opera and Sales & Catering
Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage.
We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests.
And for our employees, we provide a stage on which they can flourish and realise their full potential.
Embrace an experience as individual as you are!
Marsa Malaz Kempinski The Pearl Doha